I want to discuss a particular building project with ACE. What do you need to know?

For our first call and initial assessment, it will be very helpful if you send us the following:

1. pictures of your building and the windows and doorways you wish to protect; If possible, also provide us with an interior view which shows the frames around the windows and doors and the gaskets.
2. if you have elevation drawings, architectural drawings or plans, they can be helpful for our analysis,
3. for our analysis ACE will need to know the thickness of the glass or the types of windows you are protecting. Most commercial buildings in North America have double pane windows known as IGUs (insulated glass units). These are generally comprised of ¼ inch thick glass panes which are then separated by a ½ inch air gap. Some offices may have single pane units or windows of different construction. For instance, hurricane rated windows (which are common in Florida) can be comprised of 9/16^th inch glass. Shopping malls and commercial lobbies can have single pane glass that is ½ inch or ¾ inch in thickness. If you are unsure of your glass construction, send us the information you have available and we can help with the assessment further.
4. the dimensions of the windows / doorways;
5. the desired level of protection (for instance, if it is a ballistic application, the level of bullet resistance ideally to be attained). Further, you have undertaken a threat risk assessment, please let us know. Otherwise, we can provide input based on our experience.
6. finally it can often be helpful to understand the approach to your building that a potential attacker might take. Pictures can also help inform this perspective.

Further, you have undertaken a threat risk assessment, please let us know. Otherwise, we can provide input based on our experience.

Back to FAQs